Follow

International Shipping Information

  • Customs Fees

    • Customs Fees are unfortunately a tax that is sometimes placed on packages traveling to international locations.  These fees are completely imposed by the importing governments.  The amount of these fees vary with the value of the contents.  Unfortunately these fees must be paid by the consumer directly and will not be covered by Fame House.  If you have any questions on this tax and how it is applied, please contact your local customs office.

  • Standard Shipping Time

    • International shipments normally take 1-4 weeks to arrive.

  • Missing packages

    • International shipments generally take between 1-4 weeks to arrive. Though not typical, international orders can occasionally be delayed in customs, causing them to take up to 8-10 weeks to arrive. If a package has not arrived within 10 weeks of the ship date, please contact us via e-mail at customercare@famehouse.net.

Please use standard English characters when filling out shipping information to avoid delays in processing your order.

 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk